• Cart
• My Account
• Order Status
• Customer Service
  • About Us
  • Contact Us
  • FAQ
  • Return Policy
  • Return Address
  • Payment
  • Shipping Info
  • international-orders
  • Privacy Policy
  • Warranty
• Dealers
• Become a Dealer
• Sitemap

Manufacturing and Material Defects

All surfboards, stand up paddleboards and other products by AGIT Global are warranted to be free of manufacturing and materials defects for thirty (30) days from the date of purchase. All claims of any manufacturing or materials defect must be made within thirty (30) days directly to AGIT or to the retail store where the Wavestorm Board was purchased, together with proof of purchase. If it is determined upon inspection by AGIT Global that a manufacturing defect is present, then AGIT will repair the board or replace the board with like merchandise at its sole discretion. No monetary refunds or exchanges for any product other than an AGIT product will be made. Provided, however, that any boards used for commercial purposes, such as rentals, surf schools and camps, are not warranted for any period of time. The installation of any third party parts and/or accessories, such as fins, grips and/or mounts, on AGIT products voids the warranty. Drilling or cutting into, and/or affixing objects to, the AGIT products also voids the warranty.

Although AGIT products are made with the finest materials and manufactured to the highest standards in the industry, because of the nature of surfing, AGIT Global cannot warrant against damage to or breakage of a board caused or incurred during its use, even if such damage falls within the thirty (30) day warranty period. Damage to any AGIT product resulting from wear and tear, misuse, exposure to the sun, heat or elements, or simply caused by the demands of the board when in use, including but not limited to boards that are wrecked, snapped, punctured, scraped, broken, crushed, compressed, dented, and fins or straps that are broken or damaged, or any other damage or breakage of any kind that is not caused by a manufacturing or materials defect, is not covered at any time. Repair and replacement kits, however, are available from AGIT Global by contacting its Customer Service Department at (877) 673-3622 or (714) 389-1822. Do not use solvents or cleaners on a Wavestorm Board. Wavestorm Boards are manufactured to last for many years with proper care according the Good Board Care Guide included with this purchase.

Safety Precautions

AGIT products are not intended to be used as a floatation, safety or life saving device. Do not use AGIT products if you are not a good swimmer or in any waters in which you are unable to safely swim, including where dangerous rip tides or currents may be present, and do not paddle or surf alone. Adult supervision and caution is strongly recommended for use of an AGIT product by any persons under the age of eighteen (18) years. Always use caution when using an AGIT product by inspecting for rocks, reefs and other dangerous areas nearby. Always maintain a safe distance from other surfers, boats and vessels while using an AGIT product. AGIT products are not intended for sledding or sliding on any surfaces other than water. AGIT products are not intended to be used as a pool floatation device. Keep product away from open flames.

The use of a life jacket when operating or riding an AGIT product is recommended in all circumstances and it is required by law in many circumstances. The U.S. Coast Guard (“USCG”) has determined that a standup paddleboard is a vessel under most circumstances. Under USCG regulations, all persons aged 12 years old or younger must wear a USCG approved life jacket when operating a stand up paddleboard, and all persons aged 13 years or older must possess an approved life jacket on a standup paddleboard. Each operator of a standup paddleboard must carry a whistle or other sound producing device, and, if on the water after sunset or in poor visibility conditions, each operator of a standup paddleboard must display a flashlight or similar lighting device when operating near other vessels, as well as carry a visual distress signal device. Operators of stand up paddleboards must follow the navigational rules per the USCG. State or local agencies may impose additional rules and regulations where the Wavestorm Board is operated.

Disclaimers

Surfing is an inherently dangerous activity and accidents may occur. Purchaser, user and/or their heirs, executors or assignees of this Wavestorm Board agree to release and hold harmless AGIT Global and any employees, subsidiaries, related companies, distributors and/or agents of AGIT Global, including but not limited to retailer sellers of the AGIT product, from any liability, claims, causes of action and demands of any kind arising from or out of the use of the Wavestorm Board where such use results in bodily injury, including serious injury, loss of limbs and/or death, or property damage.