Shop Agit Global - Important Safety Recall

Paddles Sold with Stand-up Paddleboards Recalled Due to Risk of Puncture or Laceration Hazard; Manufactured by AGIT Global.

SAFETY RECALL NOTICE

Dear Valued Customer:

AGIT Global, Inc. is recalling paddles, model years 2015 through 2020, that were sold with certain 8’, 8’6”, 9’6”, and 10’6” Wave Storm, Storm Blade, Ozoboard, True Wave, Bloo Tide, Dorsal, and Rock It Surf Stand-up paddleboards.

The recalled paddle can suddenly break mid-shaft during use, exposing sharp edges and posing a puncture or laceration hazard to users.

Consumers should stop using the recalled paddles and contact AGIT Global to get a free protective sleeve that should be installed over the paddle shaft to protect you from a risk of injury when paddling. The protective sleeve is made of Neoprene®, about two-feet long, and zippered for easy installation and can provide a better grip and more comfort while paddling.


Paddle Recall \| Care & Use Instructions

CODE FOUND AT THE BASE OF THE BLADE

Recalled paddles have one of the following manufacturing codes or prefixes printed on the paddle blade:

Model Year	Manufacturing Code or Prefix
2015 9’6" Wave Storm	J4
2015 10’6” Wave Storm	D5
2015 9’6” Dorsal	B4, J4
2015 8’6”, 9’6”, 10’6” Ozoboards	H4, F5
2015, 2016, 2017 9’6”, 10’6” Storm Blades	E5, F5, L5, B6, C6, B7, D7, E7, F7, G7
2016 9’6” Wave Storm	I5, A6
2017 9’6” Wave Storm	I6, L6, A7
2018 9’6” Wave Storm	I7, K7
2018 9’6” Rock-It-Surf	L8
2018 8’ True Wave	E8
2019 9’6” Wave Storm	I8, K8, J901, J902, J903, J904
2019 8’ Wave Storm	L8
2019 9’6” Bloo Tide	C9
2020 8’ Wave Storm	D0

The recalled paddles were provided with original purchase at Costco, Home Depot, REI, Amazon, Walmart.com, Sam’s Club, small surf/sporting goods stores nationwide or online, or as a replacement paddle under warranty. The recalled paddles were not sold individually. Combination paddleboard/kayaks and 7’ “kids” paddleboards are not subject to recall.

REQUEST FORM

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E-Mail*

Paddle Code*

Quantity*

Brand of Board*

Length of Board (if known)

Retailer where you purchased the Board (if known)

Date of purchase (if known)

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DOWNLOAD THE PDF FORM HERE

CONTACT US

If you have a recalled paddle, please contact AGIT Global North America for assistance and/or to request a free paddle shaft protective sleeve:

toll-free at 877-862-0622 from 9AM to 4PM PT, Monday through Friday, or
by email at recall@agit-global.com.

AGIT Global is conducting this voluntary recall in full cooperation with the U.S. Consumer Product Safety Commission. We apologize for the inconvenience and appreciate your business.

Sincerely,
AGIT Global, Inc.

PADDLE SLEEVE INSTALLATION VIDEO

SHIPPING
Items are of larger dimensional volume and will incur shipping rates per item as follows:

Bodyboards $35
58in Surfboard $50
5ft6 - 8ft Surfboards $85
9ft Surfboards $150
10ft Surfboards $150
Stand Up Paddleboards $150
*Pricing Applicable to Continental U.S. only. Shipping to Hawaii, Alaska and all off-shore APO/FPO US territories and possessions are subject to increased pricing. International shipping not available.

FREE LOCAL PICK-UP Available In Irvine
Please place your order online and choose the local pick-up option. You will be notified via email when your order is ready for pickup within 48 hours after placing your order. Our address is 9750 Irvine Blvd. Unit 105, Irvine, CA 92618. Pickup hours are Mon-Fri from 10am-4pm. Please wait for the confirmation email first before arriving to our warehouse. Have your ID and order number ready upon arrival. Pickup orders must be picked up within a 30-day timeframe. If not, the order will be canceled and refunded. If you cannot make it before that time, please let us know immediately. If you have any questions, please contact us at web@agit-global.com. Thank you.

RETURNS
Please note that surfboards and larger items are All Sales Final. Items that are returned must be in clean condition, not removed from the original packaging, and repacked well for return. We guarantee all our items arrive in the best of condition and purchasers have 48hrs. to request return of merchandise. All shipping fees for returns are the responsibility of purchaser. Do not accept boxes that appear to have excessive damage or holes in boxes where outer cartons have been compromised. Refunds deemed appropriate by our customer service department will be processed within 24-48hrs. of receiving of returned goods. Please call our customer service at 1-877-673-3622 for additional questions on returned merchandise.

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You order from the AGIT Global shopping cart will be shipped via ground service or ground courier service. You will receive a confirmation of order from the shopping cart confirmation via email.

Orders will be processed and shipped within 24-48 hours of receipt when ordered M-F during our standard hours of operation. Orders that have been processed either Sat or Sun will be processed first start on Monday or next business day thereof.

For local pick-ups, you will be notified within 48 hours via email when your order is ready for pick-up.
Expedited shipping is available for additional pricing. Please call before ordering via our customer servicing 1-877-673-3622.

Due to the nature of the shipments we require someone to be present at time of delivery and we do not ship to P.O. boxes.